Terms & Conditions | Privacy Policy | Date Protection

Terms & Conditions

Article 1 – Privacy Policy

Please review our Privacy Policy to understand how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).

Article 2 – Website Access

Visitors are responsible for securing their own devices, internet connection, and any associated fees necessary to access this website.

Article 3 – Third-Party Links

Our website may contain links to third-party websites. These are provided for convenience only. IDOU HEALTHCARE NL is not responsible for the content, availability, or privacy practices of these external sites. We recommend reviewing their policies before engaging with them.

Article 4 – Website Availability

We take all reasonable steps to ensure that this website remains available at all times. However, we cannot guarantee uninterrupted access due to technical issues or maintenance. We are not liable for any downtime or temporary unavailability.

Article 5 – Acceptable Use

You must not use our website:

・In a way that causes damage or impairs functionality

・For any unlawful, fraudulent, or harmful purpose

・To upload or distribute malicious content or spam

Violations may result in restricted access or legal action.

Article 6 – Appointment Cancellation Policy

To ensure fair access to our services, we require at least 24 hours’ notice for appointment cancellations or rescheduling.

・Cancellations made less than 24 hours before the appointment may be subject to a cancellation fee of up to 100% of the treatment cost.

・No-shows will also be charged in full unless exceptional circumstances apply.

・You can cancel or reschedule by contacting us at: info@idouacupuncture.com

By booking an appointment, you agree to this cancellation policy.

Privacy Policy & Data Protection (GDPR Notice)

1. Introduction

This privacy policy explains how we collect, use, and protect your personal data when you visit our website or use our services at IDOU HEALTHCARE NL. We are committed to safeguarding your privacy in accordance with the General Data Protection Regulation (GDPR).

2. What Information We Collect

We may collect the following personal information from you:

Name, address, phone number, and email address

Date of birth and gender

Medical history, symptoms, and treatment preferences (submitted via forms)

IP address and browser information

Payment details (via secure platforms like Wix or Stripe)

3. How We Use Your Information

We use your data to:

Provide safe and personalized acupuncture and wellness services

Contact you for appointment reminders or treatment-related communication

Respond to your inquiries or follow-up requests

Process payments securely

Comply with applicable legal and medical recordkeeping obligations

We will never share your health data with third parties without your explicit consent, unless legally required.

4. Data Storage and Security

Our website is hosted on the Wix.com platform, which stores your data securely on servers protected by firewalls. All payment processing follows PCI-DSS standards for credit card security.

Health information provided through intake or consultation forms is stored securely, accessible only to authorized personnel at IDOU HEALTHCARE NL.

5. Your Rights Under GDPR

You have the right to:

・Access your data

・Correct inaccurate information

・Request deletion of your data

・Withdraw consent at any time

・File a complaint with a data protection authority if needed

To exercise your rights, please email us at: info@idouacupuncture.com

6. Cookies & Tracking Tools

We may use cookies or tracking tools to analyze website traffic, improve our services, and provide a better browsing experience. You may choose to disable cookies in your browser settings.

7. Changes to This Policy

We reserve the right to update this privacy policy at any time. Updates will be posted on this page. Please check back regularly to stay informed.

For any concerns regarding your data, you can contact us at: info@idouacupuncture.com

Last updated: 21. April. 2025
Website: www.idouacupuncture.com
Business Name: IDOU HEALTHCARE NL